Privacy Policy

Privacy Policy for SW Landscaping and Gardening
 
At SW Landscaping and Gardening, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, use our services, or interact with us.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
 
Who We Are
 
SW Landscaping and Gardening is a UK-based landscaping business providing a range of services including soft landscaping, maintenance, new build landscaping, and turfing & planting.
Our contact email for privacy matters is s-wlandscapes@outlook.com.
 
What Data We Collect
 
We may collect the following types of personal data from you:

• Identity Data: Name, title.

• Contact Data: Email address, telephone number, postal address.

• Project Data: Information related to your landscaping project needs, property details, photos you provide, preferences, and specifications.

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 
How We Collect Your Data
 
We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, and Project Data by filling in forms on our website, by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Enquire about our services.

  • Request a quote.

  • Engage us for a project.

  • Subscribe to our newsletter or marketing communications.

  • Provide feedback or contact us.

• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, Browse actions, and patterns. We collect this personal data by using cookies and other similar technologies.

• Third Parties: We may receive personal data about you from various third parties, for example, if you contact us via a referral, social media platform, or online directory.

 
How We Use Your Data
 
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide our services: To respond to your inquiries, provide quotes, plan and execute landscaping projects, and fulfill our contractual obligations to you.

• To communicate with you: To send you updates about your project, respond to your questions, or send you important service announcements.

• For marketing purposes: To send you information about our services, promotions, or news that we think you might find interesting, where you have consented to receive such communications.

• To improve our website and services: To analyze website traffic, understand user preferences, and enhance your online experience.

• For internal record keeping and administrative purposes.

• To comply with legal obligations: Including tax, health and safety, and consumer protection laws.

 
Legal Basis for Processing Your Data
 
We rely on the following legal bases to process your personal data:

• Contract: Where we need to process your data to fulfill a contract we are about to enter into or have entered into with you (e.g., to provide landscaping services you requested).

• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to improve our services, for marketing where appropriate, or for fraud prevention).

• Consent: Where you have given your clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter). You have the right to withdraw consent at any time by contacting us.

• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

 
How We Store Your Data
 
We are committed to ensuring that your data is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online and offline. Your personal data is stored securely on protected servers.
 
Data Retention
 
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
 
Your Data Protection Rights (UK GDPR)
 
Under UK GDPR, you have the following rights regarding your personal data:

• The right to be informed: You have the right to be informed about the collection and use of your personal data.

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

• Rights in relation to automated decision-making and profiling.

If you make a request, we have one month to respond to you.
 
Cookies
 
Our website uses cookies to improve your experience. Cookies are small data files placed on your device. We use them for:

• Essential functionality: To make our website work correctly.

• Website analytics: To understand how you use our site, allowing us to improve it.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
 
Privacy Policies of Other Websites
 
Our website may contain links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
 
Changes to Our Privacy Policy
 
We keep our Privacy Policy under regular review and may update it from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates. This Privacy Policy was last updated on July 10, 2025.
 
How to Contact Us
 
If you have any questions about SW Landscaping and Gardening's Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: s-wlandscapes@outlook.com